The trouble I'm having however is with Warranty Registration. The right accessories make all the difference. They can be returned to the retailer, with a receipt up to 30 days for an exchange or refund. 7. done Register products for an extended guarantee - … For the purposes of the 30 Day No Risk Satisfaction Guarantee, misuse, neglect and abuse are defined as using the tool in a manner not specified by the instruction manual.8.3 Products that have been damaged after purchase by use, misuse or abuse of non-approved accessories or attachments, including but not limited to, non-genuine batteries & chargers. The 3 Year Limited Warranty excludes:2.1 Freight costs between the consumer and the place of purchase, between the consumer and a DEWALT Company Owned Service Centre, or between the consumer and an authorized DEWALT Warranty Agent, are not covered by the 3 Year Limited Warranty.2.2 Damage caused by accident, misuse, neglect, abuse or shipping/freight accident. Trading Post, eBay etc) that are not authorized DEWALT resellers in Australia, New Zealand or the South Pacific Islands. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.Your Purchase RecordDate of Purchase:Model Number:Type Number:Retailer:IMPORTANT: Retain the purchase receipt and this warranty booklet for future reference /warranty claims. For brushes only: brushes will only be replaced under the 1 Year Service Contract if more than 50% worn.5.3 Damage caused by accident, misuse, neglect, abuse or shipping/freight accident. Any good tradie knows that taking care of their tools will help them last longer and not get damaged. This product is warranted for 3 year from the date of purchase. 6. DeWALT will repair, without charge, any defects due to faulty materials or workmanship for three years from the date of purchase. Just subscribe at MYDEWALT, follow the instructions on how to register your new product and add it to your Tool Overview within 4 weeks of purchase*. 18. 19. Three Year Limited Warranty. Warranty Repairers:11.1 Only service technicians at DEWALT Company Owned Service Centres or at authorized DEWALTWarranty Agents can perform warranty repairs.11.2 A list of the contact details for DEWALT Company Owned Service Centers and authorized DEWALTWarranty Agents can be found on our website.11.3 Authorized DEWALT Warranty Agents may vary these Terms and Conditions at their own expense. Users can extend the warranty of their DEWALT tools for upto 3 years. Limited Warranty on DEWALT Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished Products:13.1 A 1 Year Limited Warranty applies to any DEWALT branded products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished products by a DEWALT Company Owned Service Centre, DEWALT Warranty Agent or an authorized DEWALT reseller (where the product was designated as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished by DEWALT at the time of sale to the authorized reseller).13.2 The 1 Year Service Contract is not applicable to any DEWALT branded products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished products by a DEWALT Company Owned Service Centre, DEWALT Warranty Agent or an authorized DEWALT reseller (where the product was designated as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished by DEWALT at the time of sale to the authorized reseller).13.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to any DEWALT branded products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished product by a DEWALT Company Owned Service Centre, DEWALT Warranty Agent or an authorized DEWALT reseller (where the product was designated as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished by DEWALT at the time of sale to the authorized reseller).13.4 Unless specified in sections 13.1 to 13.3, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the 1 Year Limited Warranty on DEWALT branded Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished products. The choice of service technician is at DEWALT¡¯s discretion and may include external agents or independent contractors.12.6 Separate warranty conditions apply to Radial Arm Saws / Stationary products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished Products. Products excluded from the 30 Day No Risk Satisfaction Guarantee:The following DEWALT branded products are excluded from the 30 Day No Risk SatisfactionGuarantee. 1. Statutory Warranties:19.1 Our goods come with guarantees that cannot be excluded under Australian Consumer Law. After 30 days they would have to go to a DEWALT Factory service center for warranty repair. repair invoice or job card) is required to claim the DEWALT limited warranty on a repair.15.3 The 1 Year Service Contract is not applicable to DEWALT repairs.15.4 The 30 Day No Risk Satisfaction Guarantee is not applicable to DEWALT repairs.15.5 Unless specified in sections 15.1 to 15.4, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the limited warranty on DEWALT repairs.16. It looks like you’re browsing from another country. COPYRIGHT© 2019 DEWALT. 9. This warranty does not cover part failure due to normal wear or tool abuse. Venting occurs when excessive current draw on the battery pack (through misuse or abuse of the tool the battery pack is attached to) causes a build up of pressure &heat within the battery cell(s), resulting in battery cell(s) damage and / or leakage.14.5 Unless specified in sections 14.1 to 14.4, all other warranty conditions and exclusions in sections 1.1 to 11.3 apply to the limited warranty on DEWALT branded batteries. For warranty repair information, call 1-800-4-DeWALT (1-800-433-9258). We will repair, without charge, any defects due to faulty materials or workmanship. 8. This warranty does not include damages to the product resulting from accidents, misuse, and use of inappropriate accessories, normal wear of its components for regular usage or repairs performed by non - authorized service centers by DEWALT. AU. 5 Star Service Agent SBD Service Centre Drop off & Collection Point This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. DEWALT Warranty Policy. Filter your results. From saws to screwdrivers, our hand tools are designed for precision results, day in, day out. 17. Choose your search option. Get support on your DEWALT products here. But this really doesn't make sense to me because there really isn't any way to register my specific tool's (and batteries) serial numbers or any requests for proof of sale. As a MYDEWALT user, you can extend the warranty on some of your DEWALT tools to 3 years. At our DEWALT® Service Centers we offer top-notch service and repairs to give you the expertise and results you expect. In general:1.1 The 3 Year Limited Warranty period applies for 3 years from the date of purchase from an authorized DEWALT reseller.1.2 The 3 Year Limited Warranty covers the costs of labour and materials only where they are used to repair a manufacturing or material defect in the product.1.3 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the productpurchased & the place of purchase) from an authorized DEWALT reseller is required for all warranty claims.1.4 The 3 Year Limited Warranty period is not extended if for some reason the product is replaced during or after the original 3 Year Limited Warranty period. With contactless and in-store service options, every Service Center strictly adheres to current CDC health and safety guidelines. NOT A MEMBER YET, CREATE YOUR ACCOUNT NOW… MyD E WALT benefits. Unlock extended warranties, access news & events and easily see when your tools are due a service. A DeWalt tool box organiser is the way to go if you’re looking for heavy duty storage. Our versatile range of cordless garden and landscaping power tools offer unbridled versatility, high performance and reliability. DeWalt cordless power tools will help you to get any project up and running in no time. The 90 Day Limited Replacement Warranty covers manufacturing or material defect only.16.2 The 1 Year Service Contract is not applicable to DEWALT service parts.16.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to DEWALT service parts.16.4 Separate warranty conditions apply to all DEWALT service parts that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished service parts. You are entitled to a replacement or refund for a major failure and compensation for any other loss or damage. Refer to separate warranty conditions for DEWALT products.17.6 Unless specified in sections 17.1 to 17.5, all other warrantyconditions and exclusions in sections 1.2 to 11.3 apply to the 1 Year Limited Replacement Warranty on DEWALT Accessories. Dewalt is one of the most recognised and leading power tool brands in the world, being the flagship brand of probably … This product has a three year warranty on any defects due to faulty materials or workmanship from date of purchase. I want to buy a spare part; I need my tool repaired; Warranty Information; I need to register my tool ... After sales service | 2020 . Take a look at some of our most popular Power Tool categories below, including our innovative and versatile XR FLEXVOLT range. DO NOT MAIL / RETURN.Stanley Black & Decker810 Whitehorse RoadBox Hill, Victoria 3128Australia: 1800 338 002New Zealand: 0800 339 258, Terms of use 5. To send administrative information to you, such as changes to our terms, conditions and policies. Register all of your D E WALT tools and accessories. Keep your tool running in top shape with services like cord repair, brush set replacement, and more. Registering your purchase with MyDEWALT links your products to important information such as: quick and easy access to manuals, parts and documentation; view related accessories and products to your registered tools; easily rate and review your DEWALT … For further detail of warranty coverage and warranty repair information, visit www.dewalt.com or call 1-800-4-DEWALT (1-800-433-9258). Trading Post, eBay etc) that are not authorized DEWALT resellers in Australia, New Zealand or the South Pacific Islands. English-Australia; Toggle navigation ... Service > DEWALT > Service Agent Locator. Refer to separate warranty conditions for these products. It looks like you’re browsing from another country. Close search options. Find the perfect accessory for every job below. Yes, I would like to receive exclusive promotions, news and the latest product information by email from DEWALT. For the purposes of the 30 Day No Risk Satisfaction Guarantee, non-approved accessories, attachments,batteries & chargers are defined as those not specified by the instruction manual.8.4 Products that have failed or are damaged due to excessive use within the 30 day period. If the tool becomes defective due to faulty materials and/or workmanship, within the warranty period, DEWALT will undertake to correct the defect without charge. See section 13 for more information.17.5 For the purposes of warranty, DEWALT batteries & chargers are considered to be DEWALT products (not DEWALT accessories). 16.1 DEWALT service parts are covered by a 90 Day Limited Replacement Warranty. AU. Become part of an exclusive club, for those who are serious about their tools. Limited Warranty on DEWALT Service Parts:16.1 DEWALT service parts are covered by a 90 Day Limited Replacement Warranty. AU. Part. For further detail of warranty coverage and warranty repair information, call 1-800-4-DeWALT (1-800-433-9258). Service Agent Locator. See section 13 for more information.16.5 For the purposes of warranty, DEWALT batteries & chargers are considered to be DEWALT products (not DEWALT service parts). For the purposes of the 30 Day No Risk Satisfaction Guarantee, excessive use is deemed to have occurred when a product is assessed by DEWALT as displaying wear & tear that is considered abnormal for a product of its age, when used in the regular manner and in the normal application the product was designed for.8.5 Any product where a modification to the original product has occurred, or where the product casing has been opened, or where actual or attempted repair work on the product has been carried by anyone other than a DEWALT authorized service technician, or where a repair used non-genuine DEWALT parts.8.6 Products from a kit where the manufacturing date code of the product being claimed under the 30 Day No Risk Satisfaction Guarantee is more than 9 months older than other products in the kit.8.7 Products purchased outside of, or parallel imported into, Australia, New Zealand or the South Pacific Islands.8.8 Products purchased from an unauthorized DEWALT reseller, including on-line trading companies or individuals (e.g. For the purposes of the 3 Year Limited Warranty, fair wear & tear is defined as degradation consistent with that expected for a product of its age, when used in the regular manner and in the normal application the product was designed for, as assessed by DEWALT.2.5 Consumable items supplied with, or as part of, the product that are wearing items and have failed due to fair wear & tear. Back. Home; FAQ; Service Support. 14. Change your location Australia, Australia &... Authorised Access D E WALT. | Privacy policy, All accessories (including those sold with the product), Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished Products, Radial Arm Saws / Stationary Products /Nailers. Products excluded from the 1 Year Service Contract:The following DEWALT branded products are excluded from the 1 Year Service Contract. English-Australia; Toggle navigation. Change your location Australia, Australia &... Authorised Access D E WALT. ... Warranty Information keyboard_arrow_right ... Email address Yes, I would like to receive exclusive promotions, news and the latest product information by email from DEWALT… The excluded items are: 3. How to request warranty:10.1 Take the product back to the place of purchase or direct to a DEWALT Company Owned Service Centre or an authorized DEWALT Warranty Agent.10.2 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the product purchased & the place of purchase) from an authorized DEWALT reseller is required for all warranty claims. For the purposes of the 1 Year Service Contract, non-approved accessories, attachments, batteries & chargers are defined as those notspecified by the instruction manual.5.5 Products from a kit where the manufacturing date code of the product being claimed under the 1 Year Service Contract is more than 9 months older than other products in the kit.5.6 Products purchased outside of, or parallel imported into, Australia, New Zealand or the South Pacific Islands.5.7 Products purchased from an unauthorized DEWALT reseller, including on-line trading companies or individuals (e.g. First name* COPYRIGHT© 2019 DEWALT. Search for retailers near you by postcode or city. The 30 Day No Risk Satisfaction Guarantee:The 30 Day No Risk Satisfaction Guarantee applies to DEWALT branded products, unless specifically excluded from the 30 Day No Risk Satisfaction Guarantee, as qualified in the following product warranty information.In general:7.1 The 30 Day No Risk Satisfaction Guarantee applies for 30 days from the date of purchase from an authorized DEWALT reseller.7.2 The 30 Day No Risk Satisfaction Guarantee entitles the consumer to a replacement, refund or in-store credit up to the purchase value of the original product, where the consumer is dissatisfied with the product and returns the entire product (including all accessories, batteries, chargers & kit boxes originally supplied as part of the product) back to the place of purchase.7.3 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the productpurchased & the place of purchase) from an authorized DEWALT reseller is required for all 30 Day No Risk Satisfaction Guarantee claims.7.4 The 30 Day No Risk Satisfaction Guarantee is not extended if for some reason the product is replaced during or after the original 30 Day No Risk Satisfaction Guarantee warranty period. The following are trademarks for one or more DEWALT power tools, accessories, anchors and concrete adhesives: The yellow and black color scheme; the "D"-shaped air intake grill; the array of pyramids on the handgrip; the kit box configuration; and the array of lozenge-shaped humps on the surface of the tool. Register all of your D E WALT tools and accessories. Product. This is the Australia site. Products excluded from the 3 Year Limited Warranty Period:The following DEWALT branded products are excluded from the 3 Year Limited Warranty Period. The following are trademarks for one or more DEWALT power tools, accessories, anchors and concrete adhesives: The yellow and black color scheme; the "D"-shaped air intake grill; the array of pyramids on the handgrip; the kit box configuration; and the array of lozenge-shaped humps on the surface of the tool. MyD E WALT benefits. View our support section for warranty info, product manuals and FAQs, find a service center, or to contact DEWALT customer support. Limited Warranty on DEWALT Repairs:15.1 Workmanship on, and materials used in, a warranty repair on any DEWALT product conducted by an authorized DEWALT warranty repairer are covered by the DEWALT limited warranty on repairs for 90 days from the date of the repair.15.2 Evidence of the date of the previous repair (e.g. DEWALT has granted the following products to be manufactured and sold under license with the stated warranties, under the same terms and conditions as the 1 year warranty on DEWALT POWER TOOLS, but over the stated period for each licensee. This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. 16.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to DEWALT service parts. 2. For the purposes of the 3 Year Limited Warranty, non-approved accessories, attachments, batteries & chargers are defined as those not specified by the instruction manual.2.4 Failure or damage due to fair wear & tear incurred on the product during the course of normal use. For thepurposes of the 1 Year Service Contract, misuse, neglect and abuse are defined as using the tool in a manner not specified by the instruction manual.5.4 Damage caused by use, misuse or abuse of non-approved accessories or attachments,including but not limited to, non-genuine batteries & chargers. Authorized Laser Service Agent The DEWALT Warranties set out in this document are provided to persons who have purchased the DEWALT products specified in this document from an authorized DEWALT reseller. I signed up to the Dewalt website and inputted my tool model numbers on my account. 11. DEWALT products and accessories are available online and at retailers nationwide. Register products for an extended warranty, Leave reviews and be part of the community. This product is warranted for 3 year from the date of purchase. The warranty on new DEWALT pressure washers is as follows: DEWALT pressure washers model year 2008 (black frames) have a 2 year all components covered warranty. Change your location Australia, Australia &... Authorised Access D E WALT. 90-Day Service warranty of all factory overhaul repairs. Buy Dewalt Australia Dewalt has a long history in Australia and TradeTools have been partners with this iconic tool company for much of that journey. The 30 Day No Risk Satisfaction Guarantee excludes:8.1 Freight costs between the consumer and the place of purchase, between the consumer and a DEWALT Company Owned Service Centre, or between the consumer and an authorized DEWALT Warranty Agent, are not covered by the 30 Day No Risk Satisfaction Guarantee.8.2 Products that have been damaged after purchase by accident, misuse, neglect, abuse orshipping/freight accident. How would you like to proceed? The 1 Year Service Contract excludes:5.1 Freight costs between the consumer and the place of purchase, between the consumer and a DEWALT Company Owned Service Centre, or between the consumer and an authorized DEWALT Warranty Agent, are not covered by the 1 Year Service Contract.5.2 Replacement of worn parts is not covered by the 1 Year Service Contract where it is deemed by DEWALT that the product is still in mechanically sound condition. Refer to separate warranty conditions for these products. To keep you working at peak performance, DEWALT Service Centers have remained open throughout the COVID-19 pandemic. We take extensive measures to ensure all our products are made to the very highest standards and meet all relevant industry regulations. ; Be amongst the first to hear about the latest products from D E WALT… The 3 Year Limited Warranty:The 3 Year Limited Warranty is a repair warranty that applies to DEWALT branded products, unless specifically excluded from the 3 Year Limited Warranty as qualified in the following product warranty information. In general:4.1 The 1 Year Service Contract applies for 1 year from the date of purchase from an authorized DEWALT reseller.4.2 The 1 Year Service Contract covers the costs of labour, materials and lubricant only as assessed by DEWALT as being necessary to service the product to a sound mechanical and electrical condition.4.3 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the product purchased & the place of purchase) from an authorized DEWALT reseller is required for all 1 Year Service Contract claims.4.4 The 1 Year Service Contract is not extended if for some reason the product is replaced during or after the original 1 Year Service Contract warranty period. English-Australia; Toggle navigation. How would you like to proceed? The 90 Day Limited Replacement Warranty covers manufacturing or material defect only. Simply subscribe to MYDEWALT, follow the instructions to register your product, and add it … The 1 Year Limited Replacement Warranty covers manufacturing or material defect only.17.2 The 1 Year Service Contract is not applicable to DEWALT Accessories\Storages.17.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to DEWALT Accessories\Storages.17.4 Separate warranty conditions apply to all DEWALT Accessories that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished accessories. See section 13 for more information.12.7 Unless specified in sections 12.1 to 12.6, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the 1 Year Limited Warranty on DEWALT branded Radial Arm Saws/ Stationary products. Limited Warranty on DEWALT Batteries:14.1 DEWALT branded Premium Yellow Top NiCad & Li-ion batteries that are low in capacity (less than 80% of marked rated capacity), and are over 2 years old according to the date code of the battery, are considered to have incurred fair wear and tear, and are therefore not covered under DEWALT warranties.14.2 All other DEWALT branded NiCad & Li-ion batteries that are low in capacity (less than 80% of marked rated capacity), and are over 12 months old according to the date code of the battery, are considered to have incurred fair wear and tear, and are therefore not covered under DEWALT warranties.14.3 Separate DEWALT warranty conditions apply to all DEWALT branded batteries that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished batteries. Retailers near you by postcode or city on any defects due to faulty materials or workmanship from date of.! 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For further detail of warranty coverage and warranty repair information, call 1-800-4-DeWALT ( 1-800-433-9258 ) below. Or call 1-800-4-DeWALT ( 1-800-433-9258 ) Guarantee is not applicable to DEWALT service parts of their DEWALT tools upto! Looks like you ’ re browsing from another country with 2 x 3Ah Batteries unlock extended Warranties, news!, without charge, any defects due to faulty materials or workmanship from date of purchase the! Part failure due to faulty materials or workmanship from date of purchase any good tradie knows that care! The 3 Year Limited warranty Period 'm having however is with warranty registration statutory Warranties:19.1 our goods come guarantees... Service options, every service center strictly adheres to current CDC health and guidelines.